Privacy Policy
Last update: 10.03.2026
We (also known as "We", "Us" or "Our") are committed to protecting your personal data and privacy.
This Privacy Policy explains how we collect and store information you provide through the website Croft Tradstead (the "Website").
These principles will be defended:
To be transparent about how we process and collect your personal information:
We want to help you make informed decisions about how your Personal Data is used and processed. That's why we created this website. We use various methods to give you clear information about Personal Data handling.
If we think you need specific details, we'll provide them at the right time.
We're happy to answer your questions and explain anything you'd like to know about how data protection laws apply. Contact us by email at: info@croft-tradstead.com
Your personal data will only be used for the purposes outlined in this Policy.
We process your personal data to provide our website and Services, which include connecting you with third-party trading platforms, improving the site, protecting our rights and interests, maintaining compliance with legal and regulatory requirements, and supporting the delivery and use of the Services. We also process your data to better understand your preferences and needs.
Personal Data are also processed by us in order to better comprehend your preferences and needs.
To use important tools to protect your rights regarding your Personal Data:
To help you exercise your rights, we have substantial resources available. Contact us anytime to request your personal data. We can modify or delete it, stop using it for specific or general purposes, transfer it to you or a third party, and accommodate your requests.
Protect Your Personal Data:
While we cannot guarantee complete security of your Personal Data, we're committed to using a range of methods and techniques to help protect it.
Our Privacy and Security Policy is comprehensive.
1. The Scope?
This policy outlines the types of personal data the Company collects from individuals and how it processes, shares, secures, and manages that information.
This policy applies to information related to an identified or identifiable natural person. An identifiable individual is someone who can be recognised directly or through a combination of additional information we hold or can access.
The policy defines "processing" as any activity involving the use or collection of personal data, including its management, structuring, and storage.
Our services are intended for general audiences and are not designed for anyone under 18 years of age. We do not knowingly collect information from persons under 18 or permit them to use our services. If we become aware of any information concerning children, we will delete it as promptly as possible.
What Personal Data Do We Hold About You?
When you access our service, channels, or website, we collect your Personal Data. We may ask for your Personal Data directly in certain cases, or we may gather it by analysing how you use our Services and channels, or by receiving information from our third-party partners.
You're not required to share personal information with the company, nor are there any associated consequences.
However, you're not required to provide us with any personal data. In certain circumstances, if you choose not to supply us with personal data, we may be unable to offer our services or allow you to access the website.
4. What kind of Personal Data do We collect? When you visit our website, we gather the following personal information:
This includes information about your online activity log, traffic data (including IP address, access date, access time, and language used), software crash logs, browser type, and device information. This data is not considered private information and cannot be used to identify you.
Personal Data We Receive from You: any personal data you provide voluntarily when you connect with a third-party online trading platform through Us.
Personal Information You Provide to Third-Party Platforms: this information includes your full name, address, phone number, and email address to facilitate trading.
5. Legal Basis and Reasons for Processing Your Personal Data
Your Personal Data is processed by the company for the purposes outlined in this section, in accordance with the applicable legal basis.
The Company cannot use your Personal Data without a valid legal basis. The legal grounds that allow the Company to process your Personal Data are:
- You've consented to your Personal Data being processed for one or more purposes. This applies when you submit personal information through the Website so we can transfer it to a third-party trading platform.
- The Company or a third party may need to process your data to pursue legitimate interests, such as improving Our Services or defending against legal claims.
- Processing must comply with legal requirements.
Contact us via email for more information about how we process and protect your legitimate interests.
Below is a list of the reasons and legal grounds we may use your personal data.
Scope
Legal Basis
To provide your personal information to third parties when you request access to digital trading
If you ask for it, we may request Personal Data from you to forward to third-party companies.
You've consented to your Personal Data being processed for one or more of the reasons outlined.
2. To answer your requests, questions or concerns
We need your Personal Data to help us respond to any questions you may have about the Services.
We need to process personal data to pursue the legitimate interests of the Company or a third party.
3. To meet legal obligations or administrative, judicial or legal requirements, Personal Data is processed as necessary.
To meet our legal obligations, we need to process your information.
4. To enhance Our Services, we may use your Personal Data, including crash reports and malfunction information related to the Services.
The Company or a third party may need to process personal data to pursue legitimate interests.
5. To prevent fraud and misuse of our services
We need to process your data to protect the legitimate interests of our Company or a third party.
6. To carry out and manage activities that align with the requirements of Our Services
This includes back-office functions, business development activities, strategic decision-making, oversight mechanisms, and similar operations.
We need to process personal data to pursue the legitimate interests of the Company or a third party.
7. To conduct analysis, such as statistical analysis
We use various analytical techniques, including statistical methods, to inform our decision-making on different issues.
We need to process personal data to protect the legitimate interests of the Company or a third party.
To protect our assets, rights and interests, as well as those of third parties, we process Personal Data to establish and defend legal claims in compliance with applicable laws, regulations and agreements.
We may process your Personal Data to safeguard our rights, interests and assets, or those of third parties, in accordance with all relevant laws, regulations, agreements, terms and policies.
The Company or a third party may need to process legitimate interests.
6. Transfer of Personal Data to Third Parties
The Company may share your Personal Data with third-party service providers, such as hosting and storage providers, to support our operations. This includes IP address information and analysis of your user experience.
You can request that we share your Personal Data with third-party trading platforms. When you ask us to do so, we will provide your Personal Data to those platforms. Their use of your information is governed by their own privacy policies, and your data may be shared with multiple trading platforms.
The Company may also share Personal Data with affiliated entities or business partners to obtain resources that help us enhance and improve the products and services we offer.
If required to protect the rights of third parties or safeguard assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.
We may share your Personal Data with potential investors, buyers, lenders to the Company, or other companies within our group in connection with any proposed transaction (including the transfer or sale of Company assets or assets of any group company) or in the event of a merger, restructuring, consolidation, or bankruptcy involving the Company or any other group company.
7. Third-party cookies and services
Third-party services, such as advertising and analytics providers, may be used on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device when you visit our website. We use them to gather information about your preferences and browsing habits, improve your user experience, remember your settings, and customise the products and services we offer. Cookies also help us with statistics and analytics.
Some cookies we use are session cookies. These are temporary and deleted from your device when you close your browser. Others are persistent cookies, which remain on your device for a period of time after you close your browser. We use persistent cookies to recognise you as a returning visitor and to help you access the website more easily.
Types of Cookies:
We may use them according to their intended purpose:
The type of cookie
Cookies are essential
Scope
These cookies are necessary to access the features you've requested and navigate our website. We use them to deliver the information, products, and services you've asked for.
They're required for your device to download and stream data, allowing you to move around the site, use its features, and return to pages you've previously visited.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to confirm you're logged in to the site. They're automatically erased when you close your web browser (session Cookies).
The type of cookie
Functionality Cookies
Scope
Cookies allow us to recognise you when you visit our site and to save your preferences.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to confirm you're logged in to the site. They're automatically deleted when you close your web browser (session Cookies).
The type of cookie
Cookies for performance
Scope
We use cookies to collect performance data and help improve the site, as well as to analyse how our website is being used.
Additional Information
Cookies store anonymous data that isn't linked to any identifiable person. Some cookies are removed when you close your browser, while others remain indefinitely.
Cookies are blocked, or removed
To block or remove cookies, adjust your browser settings. Below are links to help you with the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, be aware that certain website functions and features may not work as expected if this occurs.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of your personal data
The Company will retain your Personal Data for as long as necessary to fulfil the purpose described in this Policy, or for longer periods as permitted by law, regulations, and applicable orders.
We'll share your information with third-party trading platforms for 12 months. If you consent to this, we'll continue sharing your data for a further 12 months.
We regularly review retained Personal Data to confirm it's no longer required.
9. Transfers of personal information to third-party countries or international organisations
Your personal information may be transferred to other countries – that is, your personal data may be transmitted to a third country (meaning a country other than where you reside) or to international organisations. The company takes all necessary steps to protect your personal data and ensure that users can exercise their rights and access effective legal remedies.
These protections and safeguards apply to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection of Personal Data in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer complied with the standard data protection clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. You can view these clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide information about the security measures it uses to protect your Personal Data when it's transferred to third-party countries or international organisations. Contact us at info@wealthwaydigital.uk for details.
10. Security of Your Personal Data
We have implemented appropriate organisational and technical safeguards to protect your Personal Data, including measures against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that your Personal Data will remain secure without errors. We are not liable for any indirect, incidental, or consequential losses resulting from the use or disclosure of your Personal Data. This includes, but is not limited to, any disclosure due to transmission errors, unauthorised access by third parties, or circumstances beyond our control.
Where required by law or other obligations beyond our control, we may be required to disclose your Personal Data to third parties, such as public authorities. We cannot control how third parties protect your Personal Data in these situations.
No data transmission over the internet is completely secure. We cannot guarantee the security of Personal Data you transmit to us online.
11. Links to third-party websites
Links to third-party websites and applications are provided on this site. These external services operate independently and are not under our control. We're not responsible for how these third parties collect or process your Personal Data. This Policy doesn't apply to activities on those sites or apps.
Before using any third-party website or app, we recommend you review their privacy policies to understand how they handle your information. Please consider this before sharing any Personal Data with them.
12. Changes to this Policy
When you visit any third-party websites or apps, we recommend reading their privacy policies before deciding to access or use them. We also suggest reviewing what Personal Data you share with them.
13. Your rights regarding your personal information
You are entitled to request that we verify the accuracy of your Personal Data, rectify any inaccuracies, and delete Personal Data that we no longer require. You may also restrict how we process your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide relating to your Personal Data. You may exercise these rights by sending an email to the address below.
Access rights
The Company can verify the accuracy of Personal Data being processed about you. If accurate, you may access your Personal Data.
The Company will provide an electronic copy of your Personal Data currently being processed at no charge. Additional copies may incur a reasonable fee. The data will be provided electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If your request would be detrimental to the rights and freedoms of another person, the Company may refuse your request or limit its capacity to comply.
Right to rectification
You are entitled to request that any inaccurate or incomplete Personal Data concerning you be corrected, taking into account the purpose for processing.
Right to erasure
The following circumstances apply: (a) Personal Data are no longer necessary for the purpose for which they were collected; (b) You withdraw consent and there is no other legal basis for processing; (c) You object at any time, based on your particular circumstances, to the processing of Personal Data based on legitimate interests pursued by us or a third party; (d) Personal Data are processed unlawfully; or (e) Personal Data must be deleted to comply with a legal obligation.
This right does not apply if processing is necessary (a) to fulfil a legal obligation under EU or Member State law; or (b) to establish, exercise or defend legal rights.
Processing restrictions
If you are concerned about the accuracy of your Personal Data, you may request that the Company restrict its processing.
If you request that Personal Data be restricted, it may only be retained with your consent or to establish, exercise or defend legal rights, or to protect the rights of another individual, or for reasons of significant public interest within the EU or a Member State.
Right to data portability
If processing is carried out by automated means and is based on your consent or a contract you are party to, you have the right to receive your Personal Data from the Company.
You are entitled to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Your right to erasure is not affected by exercising your right to data portability. The right to data portability does not affect the rights or freedoms of others.
Right to object
You have the right at any time to object to the processing of your Personal Data based on legitimate interests pursued by the Company or a third party. This includes objecting to profiling based on these legitimate interests. If we can demonstrate compelling legitimate grounds for processing that override your rights, freedoms or interests, or if processing is necessary to establish, exercise or defend legal rights, we may continue processing.
Regarding direct marketing, you have the right to object to the processing of your Personal Data at any time.
Right to withdraw consent
You may withdraw your consent for us to process your Personal Data at any time. This does not affect the lawfulness of processing based on your consent prior to withdrawal.
You are entitled to lodge a complaint with your supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals regarding Personal Data processing within the European Union.
EU and Member State laws may limit your rights concerning your Personal Data, as detailed in section 13.
We will provide the information requested under section 13 within one month of receiving your request. This period may be extended by up to two months if necessary, depending on the complexity and number of requests. We will notify you of any extension and the reasons within one month of receiving your request.
Unless contrary to section 13 of the law, information requested under your rights in section 13 will be provided free of charge. If your request is unjustified or excessive, particularly if repeated, we may charge a reasonable fee to cover administrative costs. We may also decline to act.
If we have doubts about your identity, the Company may request further information to verify it.